PRIVACY POLICY​

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FRENSHAM HEIGHTS SCHOOL – DATA PROTECTION PRIVACY NOTICE

Frensham Heights Educational Trust Limited (known as Frensham Heights School, the ‘ School ’) is a Data Controller for the purposes of the relevant data protection legislation. This Privacy Notice applies to the School and its trading subsidiary Frensham Heights Enterprises Limited.

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THE PURPOSE OF THIS POLICY

This policy is intended to provide information about how the School will use (or “process”) personal data about individuals including: its staff; its current, past and prospective pupils; and their parents, carers or guardians (referred to in this policy as “parents”).

This information is provided in accordance with the rights of individuals under Data Protection Law to understand how their data is used. Staff, parents and pupils are all encouraged to read this Privacy Notice and understand the School’s obligations to its entire community.

This Privacy Notice applies alongside any other information the School may provide about a particular use of personal data, for example when collecting data via an online or paper form.

This Privacy Notice also applies in addition to the School‘s other relevant terms and conditions and policies, including:

• any contract between the School and its staff or the parents of pupils;

• the School’s Rules;

• the School‘s policy on taking, storing and using images of children;

• the School’s retention of records policy;

• the School‘s safeguarding, pastoral, or health and safety policies, including as to how concerns or incidents are recorded; and

• the School‘s current and future IT policies, including its policies on Acceptable Use of IT and Use of IT Technology.

Anyone who works for, or acts on behalf of, the School ( including staff, volunteers, governors and service providers) should be aware of and comply with this Privacy Notice and the School‘s data protection policy for staff which provides further information about how personal data will be used.

 

RESPONSIBILITY FOR DATA PROTECTION

The School has appointed the Director of IT and Estates as the School’s lead for compliance including data protection. The Director of IT and Estates will deal with any requests and enquiries concerning the School’s uses of your personal data (see section on Your Rights below) and endeavour to ensure that all personal data is processed in compliance with this policy and Data Protection Law. The Director of IT and Estates can be contacted by email: dataprivacy@frensham.org or by phone: 01252 792561.

 

WHY THE SCHOOL NEEDS TO PROCESS PERSONAL DATA

In order to carry out its ordinary duties to staff, pupils and parents, the School may process a wide range of personal data about individuals (including current, past and prospective staff, pupils or parents) as part of its daily operation.

Some of this activity the School will need to carry out in order to fulfil its legal rights, duties or obligations – including those under a contract with its staff, or parents of its pupils.

Other uses of personal data will be made in accordance with the School’s legitimate interests, or the legitimate interests of another, provided that these are not outweighed by the impact on individuals, and provided it does not involve special or sensitive types of data.

The School expects that the following uses may fall within that category of its (or its community’s) “ legitimate interests ”:

• For the purposes of pupil selection (and to confirm the identity of prospective pupils and their parents);

• To provide education services, including musical education, physical training or spiritual development, career services, and extra – curricular activities to pupils, and monitoring pupils’ progress and educational needs;

• Maintaining relationships with alumni and the School community, including direct marketing or fundraising activity;

• For the purposes of donor due diligence, and to confirm the identity of prospective donors and their bac kground and relevant interests;

• For the purposes of management planning and forecasting, research and statistical analysis, including that imposed or provided for by law (such as diversity or gender pay gap analysis and taxation records);

• To enable relevant authorities to monitor the School‘s performance and to intervene or assist with incidents as appropriate;

• To give and receive information and references about past, current and prospective pupils, including relating to outstanding fees or payment history, to/from any educational institution that the pupil attended or where it is proposed they attend; and to provide references to potential employers of past pupils;

• To give and receive information and references about past, current and prospective members of staff

• To enable pupils to take part in national or other assessments, and to publish the results of public examinations or other achievements of pupils of the School ;

• To safeguard pupils’ welfare and provide appropriate pastoral care;

• To monitor (as appropriate) use of the School‘s IT and communications systems in accordance with the School‘s acceptable use of IT policy;

• To make use of photographic images of pupils in School publications, on the School website and (where appropriate) on the School‘s social media channels in accordance with the School‘s policy on taking, storing and using images of students ;

• For security purposes, including CCTV in accordance with the School’s CCTV policy; and

• Where otherwise reasonably necessary for the School ‘s purposes, including to obtain appropriate professional advice and insurance for the School.

While covering the large majority of uses, the above list is not exhaustive and from time to time other uses may also be included as legitimate interests.

In addition, the School may need to process special category personal data (concerning health, ethnicity, religion, biometrics or sexual life) or criminal records information (such as when carrying out DBS checks) in accordance with rights or duties imposed on it by law, including as regards safeguarding and employment, or from time to time by explicit consent where required. These reasons may include:

• To safeguard pupils’ welfare and provide appropriate pastoral (and where necessary, medical) care, and to take appropriate action in the event of an emergency, incident or accident, including by disclosing details of an individual’s medical condition where it is in the individual‘s interests to do so: for example for medical advice, social services, insurance purposes or to organisers of School trips;

• To provide educational services in the context of any special educational needs of a pupil;

• In connection with employment of its staff, for example DBS checks, welfare or pension plans ;

• To run any of its systems that operate on biometric data, such as for security and other forms of pupil identification (lockers, lunch etc.); or

• For legal and regulatory purposes (for example child protection, diversity monitoring and health and safety) and to comply with its legal obligations and duties of care.

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TYPES OF PERSONAL DATA PROCESSED BY THE SCHOOL

This will include by way of example:

• names, addresses, telephone numbers, email addresses and other contact details;

• car details (about those who use our car parking facilities);

• bank details and other financial information, e.g. about parents who pay fees to the School ;

• past, present and prospective pupils’ academic, disciplinary, admissions and attendance records (including information about any special needs), and examination scripts and marks;

• where appropriate, information about individuals’ health, and contact details for their next of kin;

• references given or received by the School about pu pils, and information provided by previous educational establishments and/or other professionals or organisations working with pupils; and

•  images of pupils (and occasionally other individuals) engaging in School activities (in accordance with the School‘s policy on taking, storing and using images of students ).

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HOW THE SCHOOL COLLECTS DATA

Generally, the School receives personal data from the individual directly (including, in the case of pupils, from their parents). This may be via a form, or simply in the ordinary course of interaction or communication (such as email or written assessments).

However in some cases personal data may be supplied by third parties (for example another School, or other professionals or authorities working with that individual); or collected from publicly available resources such as websites.

WHO HAS ACCESS TO PERSONAL DATA AND WHO THE SCHOOL SHARES IT WITH

The School will need to share some personal information relating to its community with third parties, such as professional advisers (e.g. lawyers and accountants), relevant authorities ( e.g. HMRC, police, medical agencies or the local authority) and commercial partners (e.g. caterers, travel and transport companies).

For the most part, personal data collected by the School will remain within the School and will be processed by appropriate individuals only in accordance with access protocols (i.e. on a ‘need to know’ basis). Particularly strict rules of access apply in the context of:

• medical records, held and accessed only by the School’s nurses and partnership doctors under the supervision of the School’s senior nurse; and

• pastoral or safeguarding files ;

• financial information submitted under bursary applications.

However, a certain amount of any SEN pupil’s relevant information will need to be provided to staff more widely in the context of providing the necessary care and education that the pupil requires.

Staff, pupils and parents are reminded that the School is under duties imposed by law and statutory guidance (including Keeping Children Safe in Education) to record or report incidents and concerns that arise or are reported to it, in some cases regardless of whether they are proven, if they meet a certain threshold of seriousness in their nature or regularity. This may include file notes on personnel or safeguarding files, and in some cases referrals to relevant authorities such as the LADO or police. For further information about this, please view the School’s Safeguarding Policy.

Finally, in accordance with Data Protection Law, some of the School’s processing activity is carried out on its behalf by third parties, such as IT systems, web developers or cloud storage providers. This is always subject to contractual assurances that personal data will be kept securely and only in accordance with the School’s specific directions.

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HOW LONG WE KEEP PERSONAL DATA

The School will retain personal data securely and only in line with how long it is necessary to keep for a legitimate and lawful reason. Typically, the legal recommendation for how long to keep ordinary staff and pupil personnel files is up to 7 years following departure from the School. However, incident reports and safeguarding files will need to be kept much longer, in accordance with specific legal requirements. If you have any specific queries about how this policy is applied, or wish to request that personal data that you no longer believe to be relevant is considered for erasure, please contact the Bursar, whose contact details are above. However, please bear in mind that the School may have lawful and necessary reasons to hold on to some data. The School’s Retention of Records Guidelines gives details of the retention of different records; staff can access this on–line, others can request a copy from the Bursar.

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KEEPING IN TOUCH AND SUPPORTING THE SCHOOL

The School will use the contact details of parents, alumni and other members of the School community to keep them updated about the activities of the School, or alumni and parent events of interest, including by sending updates and newsletters, by email and by post. Unless the relevant individual objects, the School may also:

• Share personal data about parents and/or alumni, as appropriate, with organisations set up to help establish and maintain relationships with the School community, such as the Old Frenshamian (OF) organisation and Friends of Frensham (FOF) ;

• Contact parents and/or alumni (including via the organisations above) by post and email in order to promote and raise funds for the School and, where appropriate, other worthy causes;

• Collect information from publicly available sources about parents’ and former pupils’ occupation and activities, for monitoring and marketing purposes;

• Should you wish to limit or object to any such use, or would like further information about them, please contact the Bursar in writing. You always have the right to withdraw consent, where given, or otherwise object to direct marketing or fundraising. However, the School may need nonetheless to retain some of your details (not least to ensure that no more communications are sent to that particular address, email or telephone number).

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YOUR RIGHTS

Individuals have various rights under Data Protection Law to access and understand personal data about them held by the School, and in some cases ask for it to be erased or amended or for the School to stop processing it, but subject to certain exemptions and limitations.

Any individual wishing to access or amend their personal data, or wishing it to be transferred to another person or organisation, or who has some other objection to how their personal data is used, should put their request in writing to the Bursar.

The School will endeavour to respond to any such written requests as soon as is reasonably practicable and in any event within statutory time–limits, which is one month in the case of requests for access to information. The School will be better able to respond quickly to smaller, targeted requests for information. If the request is manifestly excessive or similar to previous requests, the School may ask you to reconsider or charge a proportionate fee, but only where Data Protection Law allows it.

You should be aware that certain data is exempt from the right of access. This may include information which identifies other individuals, or information which is subject to legal professional privilege. The School is also not required to disclose any pupil examination scripts (though examine rs’ comments may fall to be disclosed), nor any confidential reference given by the School for the purposes of the education, training or employment of any individual.

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PUPIL REQUESTS

Pupils can make subject access requests for their own personal data, provided that, in the reasonable opinion of the School, they have sufficient maturity to understand the request they are making (see section Whose Rights below). Indeed, while a person with parental responsibility will generally be entitled to make a subject access request on behalf of younger pupils, the information in question is always considered to be the child’s at law.

A pupil of any age may ask a parent or other representative to make a subject access request on his/her behalf. Moreover (if of sufficient age) their consent or authority may need to be sought by the parent making such a request. Pupils at Frensham Heights aged 13 and above are generally assumed to have this level of maturity, although this will depend on both the child and the personal data requested, including any relevant circumstances at home. Slightly younger children may also sufficiently mature to have a say in this decision.

All information requests from, or on behalf of, pupils – whether made under subject access or simply as an incidental request – will therefore be considered on a case by case basis.

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CONSENT

Where the School is relying on consent as a means to process personal data, any person may withdraw this consent at any time (subject to similar age considerations as above). Please be aware however that the School may have another lawful reason to process the personal data in question even without your consent.

That reason will usually have been asserted under this Privacy Notice, or may otherwise exist under some form of contract or agreement with the individual (e.g. an employment or parent contract, or because a purchase of goods, services or membership of an organisation such as OF or FOF has been requested).

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WHOSE RIGHTS

The rights under Data Protection Law belong to the individual to whom the data relates. However, the School will often rely on parental consent to process personal data relating to pupils (if consent is required) unless, given the nature of the processing in question, and the pupil’s age and understanding, it is more appropriate to rely on the pupil’s consent.

Parents should be aware that in such situations they may not be consulted, depending on the interests of the child, the parents’ rights at law or under their contract, and all the circumstances.

In general, the School will assume that pupils’ consent is not required for ordinary disclosure of their personal data to their parents, e.g. for the purposes of keeping parents informed about the pupil’s activities, progress and behaviour, and in the interests of the pupil’s welfare, unless, in the School‘s opinion, there is a good reason to do otherwise.

However, where a pupil seeks to raise concerns confidentially with a member of staff and expressly withholds their agreement to their personal data being disclosed to their parents, the School may be under an obligation to maintain confidentiality unless, in the School‘s opinion, there is a good reason to do otherwise; for example where the School believes disclosure will be in the best interests of the pupil or other pupils, or if required by law.

Pupils are required to respect the personal data and privacy of others, and to comply with the School rules and the School‘s current and future IT policies, including its policies on Acceptable Use of IT and Use of IT Technology.

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DATA ACCURACY AND SECURITY

The School will endeavour to ensure that all personal data held in relation to an individual is as up to date and accurate as possible. Individuals must please notify the Bursar of any significant changes to important information, such as contact details, held about them.

An individual has the right to request that any out–of–date, irrelevant or inaccurate or information about them is erased or corrected (subject to certain exemptions and limitations under Data Protection Law): please see above for details of why the School may need to process your data, of who you may contact if you disagree.

The School will take appropriate technical and organisational steps to ensure the security of personal data about individuals, including policies around use of technology and devices, and access to School systems. All staff and governors will be made aware of this policy and their duties under Data Protection Law and receive relevant training.

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THIS POLICY

The School will update this Privacy Notice from time to time. Any substantial changes that affect your rights will be provided to you directly as far as is reasonably practicable.

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COOKIE POLICY​​

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies…

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How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

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Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

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The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

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Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

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This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

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For more information on Google Analytics cookies, see the official Google Analytics page.

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Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

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As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

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The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

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For more information on Google AdSense see the official Google AdSense privacy FAQ.

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We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

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More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: hello@frensham.org

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QUERIES AND COMPLAINTS

Any comments or queries on this policy should be directed to the Director of IT and Estates who can be contacted by email:

dataprivacy@frensham.org or by phone: 01252 792561.

If an individual believes that the School has not complied with this policy or acted otherwise than in accordance with Data Protection Law, they should utilise the School’s complaints or grievance procedure and should also notify the Director of IT and Estates The School can also make a referral to or lodge a complaint with the Information Commissioner’s Office (ICO), although the ICO recommends that steps are taken to resolve the matter with the School before involving the regulator.